Work _ GoCARDLESS
_ THE KEY QUESTION

How do we create a reusable strategy for launching new products globally?

How do we create a reusable strategy for launching new products globally?

Services

Shape & execute go-to-market

Overview

GoCardless made its name offering a simplified and intuitive interface to recurring payment networks - working with invoice and subscription businesses to effortlessly collect repeat payments from customers.

Class35 engaged with GoCardless when it was starting to extend from its flagship eponymous core platform into new markets, segments and product offers. Starting with its new global platform - Borderless Payments, followed by its Payment Intelligence product, Success+, we supported them in proposition design, messaging, naming and launch strategy.

Highlights

Defined a methodology for launching new products into new markets and verticals

Borderless Payments launched to a global stage in 2019

Success+ launched to a global stage in 2020

_ The challenge
GO borderless UI
GoCardless showcase
GoCardless grid
_ our approach

Outcome

Deployed to NatWest (Tyl by NatWest), NAB (Hub) and soon with CIBC (Tyl by CIBC)

Achieved 3x industry benchmark NPS

Intuitively embedded into business banking services to create modern SMB banking experiences

Optional space for testimonial?

“Researching, identifying and recommending improvements, tools and automation to boost Spotify internal workflows and productivity.


Researching, identifying and recommending improvements, tools and automation to boost Spotify internal workflows and productivity.


Researching, identifying and recommending improvements, tools and automation to boost Spotify internal workflows and productivity.”

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